Client Consulting Manager

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.Join Visa: A Network Working for Everyone.Visa Consulting and Analytics (VCA)drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.The US Consulting Practice within VCA provides consulting and solution services for Visa’s largest issuers and merchants in the UnitedStates. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. TheVCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.The VCA team is looking for a Client Consulting Manager to join our consulting practice and play a role in developing high impact projects for Visa’s retail and consumer goods clients in the North America region. The potential candidate will be responsible for delivering and implementing projects and solutionswith our clients. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both,thepreferred brand and unique business partner.Potential engagements could include, but not limited to, payments strategy, product development and launch, customer life cycle analytics and audience development (acquisition, engagement, retention), loyalty optimization, digital propensity modeling, benchmark analysis, and geospatial insights Specific responsibilities include:Leads consulting initiatives and contributes to closing engagement by identifying potential opportunitiesDevelop frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges.Build solutions and actionable insights that will help clients to grow their portfolios in their core businessPartner with peers in other functional areas (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resourcesProduce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segmentsAbility to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clientsBuild new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practiceThis is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Basic Qualifications:• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhDPreferred Qualifications:• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD• Prior payments and/or management consulting experience at large management consulting firm• OR prior retail and consumer goods industry experience• Experience working with financial indicators to measure business performance• Strong analytical skills, with demonstrated intellectual and analytical rigor• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently• Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card acquiring experience• Skilled at using presentation, data visualization, and pyramid-principle storytelling to help clients make the best, fact-based decisions for their business• Excellent communication and project management skills• Technology mindset, curious, up to date with digital trends and applications Work Hours: Varies upon the needs of the department.Travel Requirements: This position requires travel5-10% of the time.Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 118,500.00 to 154,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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