Customer Service Representative in New York City

We are seeking a dedicated and friendly Customer Service Representative to join our team in the vibrant city of New York. As a Customer Service Representative, you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries in a timely manner. Your responsibilities will include answering incoming calls, responding to emails, and addressing customer concerns with professionalism and empathy. Additionally, you will process orders, track shipments, and update customer accounts with accuracy. To excel in this role, you should have excellent communication skills, a positive attitude, and the ability to multitask effectively. Previous experience in customer service or a related field is preferred. A high school diploma or equivalent is required. The ideal candidate will be a team player with a passion for helping others and a strong attention to detail. In return, we offer a competitive salary, opportunities for growth and advancement, and a supportive work environment. Join our team and be part of a dynamic company that values its employees and is committed to providing outstanding customer service in the heart of New York City.