We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative in San Jose. As a Customer Service Representative, you will be the first point of contact for our customers, providing excellent service and assistance with inquiries, concerns, and orders. Responsibilities include answering incoming calls, responding to emails, and resolving customer issues in a timely and professional manner. The ideal candidate should have strong communication skills, be detail-oriented, and able to multitask effectively.
Requirements for this position include a high school diploma or equivalent, previous customer service experience, and proficiency in using computer systems. Experience in handling customer inquiries via phone, email, and chat is a plus. We are looking for someone who is reliable, empathetic, and has a positive attitude towards problem-solving.
In return, we offer a competitive salary, benefits package, and opportunities for career growth and development. Joining our team means working in a collaborative environment where your contributions are valued, and your skills are appreciated. If you are passionate about providing exceptional customer service and are ready to take on a new challenge, we would love to hear from you!
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- Address San Jose, CA