Director of Sales

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ABOUT US:At Hospitality America, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.PASSIONATE – Passionate with the spirit to serve.EXCELLENCE – Committed to excellence that inspires results.ADAPTABLE – Adjust, adapt, and overcome.COMMUNITY – Creators of a collaborative community invested in growth.HUMBLE – Humble, trustworthy, and transparent.They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive.If you are looking for an opportunity to blaze a new trail, by spearheading our sales strategy in a unique, brand-new property, we want to talk to you.ABOUT THE OPPORTUNITY:Hospitality America is seeking a visionary and community-driven Director of Sales (DOS) to spearhead the growth and implementation of our direct sales and marketing strategy. As the Motto by Hilton Bentonville Downtown hotel prepares to make its stylish debut, we need a strategic thinker who can drive revenue and enhance profitability by expertly aligning sales and marketing efforts. You will have the opportunity to display your creativity and bring our brand’s distinctive charm to life. Opening Spring 2024, the hotel will feature 175 rooms, two food and beverage outlets, a coffee shop, fitness center and much more.The Motto by Hilton reimagines the hotel experience making it smarter, more considerate, and efficient. Designed by locals, loved by travelers, Motto is truly a unique brand where our coffee shop, restaurants, and bars are local hot spots. The Motto by Hilton Bentonville Downtown, located along Main Street will cater to a community known as the mountain bike capital of the world, quickly becoming a top destination for the thrill seeker as well as art enthusiast with the Crystal Bridges and Momentary Museums within walking distance. Motto by Hilton Visit Bentonville WHAT YOU’LL DOStrategy:Produce your hotel’s Annual Multi-Year Commercial Strategy Plan, in partnership with property leaders and regional support.Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves.Directly accountable for setting the strategy and delivery of your hotel’s revenues including group rooms, banquets, catering, business transient and leisure transient.Work with Commercial Leadership to ensure that Business Review Guidelines (current to 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share.Support hotel B2B marketing, digital marketing, social media, public relations, and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effectiveWork with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies.Work with fellow Executive Committee members to ensure profits are maximized in line with GOP (Gross Operating Profit) and EBITDA targets.Develop and execute departmental expense budget and forecastsDevelop and maintain detailed and real time knowledge of all competitor and market activity Leadership:Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies.Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis.Consistently conform to Hilton brand standards and corporate identity and utilize all communication toolsResponsible for recruiting and retention of all sales and marketing roles.Lead, engage, and develop team members, including ongoing performance development and Career Development Plans.Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to:Group SalesBusiness Transient SalesLeisure SalesCatering SalesMarketingFacilitate and lead in a culture that is aligned with Hospitality America’s core values, DEI (Diversity, Equity, and Inclusion) and ESG (Environmental, Sustainability, and Governance) enterprise goals.Ownerships:Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans).In concert with Area VP, Corporate Revenue and Commercial Strategy Directors, and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses).Liaise with Hilton Worldwide Sales, regional support, and brand teams.Build strong relationships with CVB (Convention Visitor s Bureau), community influencers and 3rd party travel partners.High-level of engagement with customers from all sales segmentsSupport of team’s high impact site visits and pre-convention meetingsSupport of sales managers sales travel into feeder marketsWHY HOSPITALITY AMERICA:Competitive Salary and Bonus: We believe in recognizing and rewarding our team members for their hard work.Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!Top Notch Training and Growth Opportunities: We’ll make sure you have what you need to excel in your career!Medical, Dental, and Vision coverage.Paid holidays and vacation time.401k Retirement Plan.EDUCATION AND EXPERIENCE5 years’ experience in hotel sales/leadership experience preferred.Exceptional verbal and written communication skills.Ability to cultivate a productive team that embodies PEACH.Strong knowledge of Delphi.fdc and Hilton proprietary systems preferred but not required.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be able to stand for prolonged periods of time.Must be able to lift up to 15 pounds.Must be able to navigate various departments of the organization’s physical premises.TRAVEL:Less than 5%AFFIRMATIVE ACTION/EEO STATEMENT:Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.ADDITIONAL INFORMATION:This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position’s essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

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