Director, Sales – North America

Our Mission is to Map the Universe of Biology. As the pioneer in the field of spatial biology , NanoString enables scientists across the globe to envision molecular interactions in three dimensions with three different systems, the nCounter Analysis System , the GeoMx Digital Spatial Profiler (DSP) and the CosMx Spatial Molecular Imager (SMI) platform. As a result, scientists can see the multiomic expression of genes and proteins in the natural context of tissue structure. The secret sauce to the company’s success is our people, who are committed to excellence and dedicated to catalyzing the next biological revolution. Collectively, we live our corporate values of ambition, grit, ingenuity, authenticity, and customers every day. Job Summary: The Sales Director is accountable for achieving or exceeding assigned budget goals by being responsible for managing & leading a defined District or Team. This individual will have multiple levels of responsibility and focus, to include ensuring that each direct report has a clear and effective business plan that will support them achieving or exceeding their assigned goals; managing to specific standards of performance for each individual as well as the overall team; measuring, understanding, and managing to a set of leading indicators of success; leading activities that create, progress, and ultimately deliver new or expanded business; accurately forecasting the teams instrument(s) and/or consumable numbers; and documenting the coaching/development of each team member to include co-travel, regular 1:1’s, bi-annual performance reviews, and other feedback tools. This individual works in a heavily matrixed environment and must be accountable in cross-functional engagement and organizational partnership to successfully achieve revenue goals. As the leader of their District or Team, the Sales Director must also work closely with their peers on the Commercial Leadership Team to gain alignment and build functional relationships within adjacent headquarter roles required to support corporate alignment. Requirements: An ability to effectively participate in cross-functional teams and to excel within a matrixed organization. A desire to lead and coach team members; actively participating in their growth and success. A willingness to develop, coach, and hold accountable individuals towards achieving assigned goals and metrics. A strong understanding and familiarity with gene expression technologies including qPCR, microarray analysis and Next Generation Sequencing. Experience in Oncology preferred. 5 or more years of leading or managing a team of sales professionals. An ability to travel >75% of the time (District / Team dependent). MS or BS in Molecular Biology, Biochemistry or related field preferred. Exceptional administration skills including CRM and process documentation. Exceptional communication skills, both oral and written. Excellent time management and project management skills. Job Accountabilities: Strategic & Customer Focus Lead the team through the cultivation of new business, while also helping them maintain & grow current business within assigned District or Team to achieve or exceed assigned sales quota. Lead, coach, and drive towards a strategic process/approach within designated District or Team, focused on key customers and prospects in order to promote communication, strategy, and tactical planning necessary to maximize account penetration. Assist their team in developing and maintaining key strategic customer relationships. Embrace and train to the concepts of “String Selling” through effective coaching on the utilization of provided tools (such as Blue Sheets) to ensure a consistent and complete strategic approach to accounts. Developing People / Coaching Demonstrate ability to recruit, hire, retain, and promote talented individuals. Provide on-going coaching and performance management to continually enhance overall sales productivity and career development; oversee and direct all HR-related issues within the established process; ensures all administrative requirements within the performance management responsibility are completed accurately and on-time for all team members. Act as a coach/mentor by providing continual support, feedback and direction through the execution of SOP’s. Demonstrate effective Co-Travel preparation, execution, and written coaching follow-up. Effective execution of defined campaign management processes and strategic initiatives. Demonstrated Leadership Show overall enthusiasm, initiative, and determination while leading through change. Be a positive, effective role model that seeks out new challenges within & out of existing role and help guide and motivate others. Demonstrate integrity, honesty, and ethical behavior while fostering team unity. Serve as a valuable resource to others within the organization at all levels. Collaborates with peers and other leaders while being the “voice” of the District or Team with Marketing, Customer Experience, R&D, Business Development, etc. Forecasting & Business Planning Analyzes and appropriately utilizes financial reports to make business decisions. Understands and leverages what adds value to the business, as well as demonstrates in-depth knowledge of the products and processes within segment. Leverages knowledge, experience, and good judgment to achieve goals and objectives as well as incorporates into decision-making the goals and objectives of the company. Actively manages and coaches to the sales funnel, correct forecasting, CRM, and other resources to ensure accuracy. NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with. Accommodations If you require assistance or accommodation for applying for open positions, please contact recruiting@nanostring.com for more information. Base salary is an integral part of NanoString’s total compensation package. Base salary considers an individual’s skills, experience, and competitive market value. The base salary range represent what NanoString pays for a job within a salary grade based on external market data in comparison to similar positions from other companies in our industry. Employees generally enter a salary grade at the lower-to-mid-point in the range. Other compensation elements include a discretionary annual bonus, incentive compensation for sales roles, comprehensive benefit plans and paid time off, including designated holidays. NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with. COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility. Accommodations If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com.
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