Operations Manager – Ambulatory/Physician PFS – Healthcare Revenue Cycle

The Operations Manager – Physician Claims Revenue Cycle oversees the day-to-day operations for Physician Managed Services. The Operations Manager position will be in the Lewisville, Texas service center. This position is responsible for meeting and exceeding department goals, client KPIs, and managing daily operations and staff for assigned projects. This position will maintain relationships with client operations leadership at the service level and will monitor compliance with State and Federal laws and guidelines. The Operations Manager will perform all job-related duties, as assigned. Key job responsibilities will be the ability to effectively lead multiple or large-scale projects, represent the Organization in a professional manner, fostering an environment of trust and respect, while developing and mentoring team members.Essential Job FunctionsAble to prioritize tasks and work independently without supervisionExcellent verbal and written communication skillsStrong attention to details and accuracyStrong analytical and research skillsSolid understanding of CMS-1500 and electronic equivalentUnderstand and meet clients’ specific needsAbility to lead, mentor and develop team membersMeet and exceed department goalsSupport new project implementation and operational transitionSpecial client projectsFill-in for SupervisorsMonitor productivity, legal compliance, and compliance with client policies & proceduresHire, review, discipline and terminateVerify and monitor time off requestsEnsure employee compliance with Guidehouse policies and proceduresProvide reports and statistical information for management and clientsClient services liaisonMonitor client revenue reportsAssist team where neededProcess month-end procedures for GuidehousePromote teamwork and a positive work environmentTravel to other Guidehouse locations and client sites as neededClient Responsibility:Ensure compliance with all client policies and proceduresWork with client to develop efficient workflows that promote success for the client and GuidehouseProvide reports and relevant statistics, KPI’s to clients and leadershipComplete required approvals and processes for the team and clientWhat You Will Need:High School Diploma or College DegreeA minimum of three (3) years’ experience in ambulatory/physician revenue cycle operations requiredFive (5) years’ experience with a healthcare provider or an outsourcing companyWhat Would Be Nice To Have:Physician Client RelationsPC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is essentialExcellent verbal and written communication skillsAbility to initiate and follow through on projects and work independently with minimal supervision requiredPrevious staff supervisory experience requiredWhat We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramAbout GuidehouseGuidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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