Principal DevOps Engineer

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Company DescriptionAmwell digitally empowers payers, providers and innovators, enabling an ecosystem of care that spans across in-person, virtual and automated care.Amwell provides a leading hybrid care enablement platform in the United States and globally, connecting and enabling providers, payers, patients, and innovators to deliver greater access to more affordable, higher quality care.Amwell believes that hybrid care delivery will transform healthcare. The company offers a single, comprehensive platform to support all digital health needs from urgent to acute and post-acute care, as well as chronic care management and healthy living.With nearly two decades of experience, Amwell powers the hybrid care of more than 55 health plans, which collectively represent more than 90 million covered lives, and many of the nation’s largest health systems, representing over 2,000 hospitals, have access to Amwell solutions.For more information, please OverviewAs a Principal DevOps Engineer, you will play a crucial role in designing, implementing, and maintaining deployment mechanisms and infrastructure for our self service platform. You will be responsible for not only defining the architecture, tools, processes, and best practices to enable a fast, safe, dependable, operationally excellent platform but also actively engaging in the implementation and execution of these strategies. You will collaborate closely with cross-functional teams to optimize our software delivery pipelines, enhance system reliability, and drive automation across the organization.Core ResponsibilitiesDesign and implement scalable, efficient, and secure DevOps solutions in a cloud environment.Develop and maintain CI/CD pipelines to automate software delivery, data store management, testing, and deployment processes.Architect and manage infrastructure using tools like Kubernetes and Terraform.Collaborate with product development, hosting, and QA teams to ensure alignment of DevOps strategies with business objectives.Evaluate new technologies and tools to enhance the DevOps ecosystem.Act as a hands-on mentor and guide for junior team members, leading by example to foster a culture of continuous learning and improvement.QualificationsBachelor’s or Master’s degree in Computer Science, Engineering, or related field.15 years of proven experience in DevOps roles, with at least 5 years in an architect or senior engineering capacity.Extensive expertise in designing and implementing DevOps strategies in complex, enterprise-level environments.Proficiency with AWSExperience with microservices architectureHands-on experience with containerization and orchestration tools (e.g., Kubernetes, Helm).Strong scripting and automation skills using languages like Python or Bash.In-depth knowledge of TerraformExcellent problem-solving abilities and a proactive approach to troubleshooting technical issues.Outstanding communication and interpersonal skills, with the ability to collaborate effectively across teams.Additional InformationWorking at Amwell:Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars – our Workplace, our Workforce and our Community.Amwellis a “virtual first” workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.The typical base salary range for this position is $145,000 – $200,000. The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.Additional BenefitsFlexible Personal Time Off (Vacation time)401K matchCompetitive healthcare, dental and vision insurance plansPaid Parental Leave (Maternity and Paternity leave)Employee Stock Purchase ProgramFree access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion programFree Subscription to the Calm AppTuition Assistance ProgramPet Insurance

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