Bakery Operations Manager

Cyclone Bagels | Brooklyn, NY Full-time On-site $ 75,000 - 100,000 per year

Company description
Cyclone Bagels is a neighborhood bagel shop in Coney Island focused on fresh, same day sourdough bagels and pastries. Nestled on the ground floor of a community-focused residential building for veterans and low-income families.

Job description
Job Title: Bakery Operations Manager
Location: Coney Island, NY 11224
Salary Range: $85,000 - $90,000/yr, based on experience

Schedule: Monday, Tuesday, Wednesday, Thursday, & Sunday: 7:00 a.m. to 3:00 p.m (Schedule flexibility offered)

Cyclone Bagels is a neighborhood bagel shop in Coney Island focused on fresh, same day sourdough bagels and pastries. Nestled on the ground floor of a community-focused residential building for veterans and low-income families.

We’re looking for a hands-on Bakery Operations Manager to oversee the daily operation including food production, customer service, staff supervision, inventory, purchasing, cash handling, and regulatory compliance. Baking and supervisory experience is a must.

Key Responsibilities

Oversee the daily operations of Cyclone Bagels, including front of house, back of house, food production, customer service, opening, and closing procedures.
Prepare and bake bagels and other menu items when the Head Baker is off and provide baking coverage as needed.
Recruit, train, schedule, supervise, and support staff while maintaining adequate coverage during business hours.
Manage production schedules, inventory, vendor orders, deliveries, and purchasing to ensure efficient operations.
Oversee cash handling, point of sale transactions, daily reconciliations, deposits, and financial reporting.
Monitor sales, labor, food costs, and operating expenses to achieve financial and operational goals.
Maintain a clean, safe, and organized facility while ensuring compliance with food safety, sanitation, and health regulations.
Deliver excellent customer service by resolving concerns and maintaining a welcoming environment.
Partner with Concern Housing staff to support marketing, online ordering, promotions, and community outreach.

Qualifications:

Minimum of 5 years of management experience in a bakery, cafe, quick-service restaurant, or similar food service operation with on-site production.
Associate or bachelor’s degree in hospitality management, Culinary Arts, Business Administration, or a related field preferred.
Current NYS Food Protection for Managers Certificate required.
Experience with baking and staff supervision, scheduling, inventory, purchasing, cash handling, and cost control required.
Proficiency with point-of-sale systems and Batista preferred.

Compensation
this position is: salaried, $75,000 - $100,000

Role requirements

Minimum relevant experience: 5 years

Required skills

baking staff supervision scheduling inventory purchasing cash handling cost control proficiency with point-of-sale systems

Required certifications or licenses

Current NYS Food Protection for Managers Certificate
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