Chapter is a strategic communications consultancy working with architects, landscape architects, interior designers, product designers, and building product companies. Our main office is based in New York.We are looking for an experienced Director to join our growing agency. This person will play a critical role in leading client relationships, developing communications strategies, directing teams, and overseeing the execution of PR, marketing, and editorial initiatives across Chapter's portfolio.Key ResponsibilitiesLead and manage a portfolio of client accounts, serving as a primary point of contact and trusted strategic advisor. Develop a strong understanding of each client's business, goals, projects, and priorities, and translate these into actionable communications strategies.Direct and create comprehensive PR, communications, and marketing strategies for clients, identifying opportunities for media coverage, thought leadership, awards, partnerships, events, and broader profile-building initiatives.Develop and execute media strategies, identify compelling editorial opportunities, pitch projects and stories, and cultivate relationships with key writers, editors, journalists, and publications across architecture, design, art, culture, business, and general interest media.Oversee the development of editorial materials, including project descriptions, press releases, award submissions, leadership biographies, op-eds, web texts, presentations, and other communications materials. Ensure that all written materials reflect a strong editorial perspective and clearly articulate each client's identity and work.Provide ongoing strategic guidance to clients, helping identify communications priorities, shape narratives, evaluate opportunities, and navigate challenges. Lead client meetings, establish agendas and priorities, and ensure clear follow-through on agreed-upon initiatives.Support account teams, delegating responsibilities, providing editorial and strategic guidance, reviewing work, and ensuring that projects are delivered to a high standard and within agreed timelines.Identify opportunities to expand Chapter's relationships and services with existing clients, contribute to new business development, participate in prospect meetings, and help develop proposals and scopes of work.Maintain a strong understanding of architecture, landscape architecture, interiors, design, art, and cultural media, as well as relevant industry developments, emerging practices, and comparable firms and institutions.Guide social media and digital communications strategies for clients and Chapter, including editorial direction, content planning, copy development, and identification of opportunities to strengthen their online presence.Oversee award strategies and submissions, identifying relevant opportunities, managing calendars and deadlines, and guiding the development of submission materials.Establish and maintain effective systems for account management, media research, project tracking, client reporting, and internal communications. Contribute to the ongoing development of Chapter's media database, institutional knowledge, and internal processes.QualificationsBA / MA in Architectural History, Architecture, Landscape Architecture, Urban Studies, Art History, Communications, or another related field.5 - 7 years of relevant professional experience of agency experience with a focus on architecture, landscape architecture, interiors, design.Demonstrated experience leading client relationships and independently developing and managing communications strategies.Established relationships with writers, editors, journalists, and publications across architecture, design, art, culture, and general interest media.Excellent verbal and written communication skills, with a strong editorial sensibility and the ability to develop compelling narratives around design, people, projects, and ideas.Demonstrated ability to manage multiple accounts, projects, and competing priorities simultaneously.Experience managing, mentoring, and directing team members, with an ability to delegate effectively and provide clear feedback.Strong understanding of the architecture and design media landscape, as well as broader cultural and business publications.Genuine interest in architecture, landscape, interiors, design, art, and culture.Excellent organizational and project management skills, including experience developing and maintaining systems for managing accounts, teams, and deliverables.A proactive, entrepreneurial approach to identifying opportunities, solving problems, and contributing to the growth of an agency.
Please do not send us a cover letter. In your email, please tell us why you would be a good fit for this role in one paragraph.
Role requirements
Minimum relevant experience: 5 years
Required skills
leading client relationships
developing communications strategies
media coverage
thought leadership
awards
partnerships
events
media strategies
editorial opportunities
pitch projects and stories
relationships with key writers, editors, journalists, and publications
project descriptions
press releases
award submissions
leadership biographies
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