Eli Zabar is a prominent New York City gourmet food purveyor, artisanal baker, and restaurateur.
Job description
Join Our Gourmet Food Flagship Store — We’re Hiring a General Manager
Are you passionate about food, service, and creating a memorable experience for discerning customers? We’re a premium gourmet food store seeking an energetic, organized, and hands‑on Assistant General Manager to help lead our operations.
About Us
We pride ourselves on curating the finest specialty foods — artisan cheese, charcuterie, fine olive oils, imported delicacies, fresh gourmet provisions and the very best meats, fish and produce. Our clientele expects high standards, personal service, and attention to detail.
The Role: General Manager
As our General Manager, you will:
Support and trouble shoot for all department managers
Coach and train the cashiers, delivery staff, and grocery stock team
Ensure exceptional customer service at every interaction
Oversee all deliveries — scheduling, routing, and quality control
Manage opening/closing procedures, cash handling, and POS reconciliation
Assist with product ordering, vendor relations, and inventory management
Maintain organized displays, stock rotations, and front-of-store merchandising
Handle special requests, customer issues, and daily workflows
Work closely with the owner/wholesale buyers to decide on new products
What We’re Looking For
Strong customer-service skills and ability to delight a discerning clientele
Excellent organizational abilities — multitasking, scheduling, tracking
Flexibility in hours: mornings, evenings, weekends, holidays as needed
Food / grocery experience is a big plus (fine foods, specialty shops, delis)
Comfort supervising a small team, delegating tasks, and motivating staff
Experience in cash handling, POS systems, and reconciling sales
Basic knowledge or willingness to learn ordering / buying / vendor management
Reliable, proactive, detail-oriented, and able to thrive in a fast-paced environment
Why Work With Us?
Be part of a tight-knit, passionate food business
Hands-on role with variety and autonomy
Opportunity to learn about gourmet sourcing, product curation, and small business operations
Competitive compensation + performance incentives, 401k matching, medical, vacation.
Employee discount on all our gourmet products
Job Type: Full-time
Compensation
this position is: salaried, more than $100,000
Role requirements
Required skills
Support and trouble shoot for all department managers
Coach and train the cashiers, delivery staff, and grocery stock team
Ensure exceptional customer service at every interaction
Oversee all deliveries — scheduling, routing, and quality control
Manage opening/closing procedures, cash handling, and POS reconciliation
Assist with product ordering, vendor relations, and inventory management
Maintain organized displays, stock rotations, and front-of-store merchandising
Handle special requests, customer issues, and daily workflows
Strong customer-service skills and ability to delight a discerning clientele
Excellent organizational abilities — multitasking, scheduling, tracking
Flexibility in hours: mornings, evenings, weekends, holidays as needed
Food / grocery experience is a big plus (fine foods, specialty shops, delis)
Comfort supervising a small team, delegating tasks, and motivating staff
Experience in cash handling, POS systems, and reconciling sales
Basic knowledge or willingness to learn ordering / buying / vendor management
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