Listings & Marketplace Coordinator
Rogallery
|
Long Island City, NY
Full-time
On-site
$
50,000 - 60,000
Position OverviewRoGallery is seeking a detail-oriented, organized, and customer-focused Listings & Marketplace Coordinator to manage and oversee our online listing program. This person will be responsible for coordinating the listing of artwork, clothing, books, and more across our network of partner websites and online marketplaces, ensuring that our inventory is accurately represented, professionally presented, and consistently updated. Our online partner sites include 1stDibs, eBay, Vinted, and more. The ideal candidate is comfortable working with multiple online platforms, managing a high volume of listings, communicating with external partners, and providing excellent customer service. This is a hands-on role that requires someone who can work independently, stay organized, and maintain a consistent daily workflow.Key ResponsibilitiesOnline Listings & Marketplace ManagementCreate, manage, and publish approximately 20–30 listings per day across various partner websites and online marketplaces.Coordinate with partner platforms to ensure items are properly listed, categorized, priced, and presented.Monitor existing listings for accuracy, completeness, and consistency.Troubleshoot listing issues, resolve errors, and follow up with partner websites when necessary.Partner & Vendor CommunicationServe as a primary point of contact for our online marketplace partners.Maintain professional working relationships with partner websites and their representatives.Communicate regularly regarding new listings, listing issues, inventory updates, and platform requirements.Follow up on outstanding requests and ensure issues are resolved in a timely manner.Customer Service & CommunicationAssist customers with questions about item details, availability, pricing, and purchasing.Communicate professionally and courteously with prospective buyers, existing customers, and marketplace representatives.Provide a positive customer experience that reflects RoGallery's reputation and standards.Organization & AdministrationMaintain accurate records of listed artwork and listing activity.Track daily listing progress and ensure productivity goals are met.Coordinate inventory information and listing data between internal systems and external marketplaces.Identify opportunities to improve listing workflows, efficiency, and accuracy.Comfortable working with spreadsheets, databases, and online inventory management systems.Ideal CandidateWe are looking for someone who is equally comfortable working behind a computer managing online inventory and communicating with people. The successful candidate will be proactive, reliable, personable, and detail-oriented, with the ability to balance daily listing production with customer service and partner relationship management.The goal of this position is to grow RoGallery's online marketplace presence while ensuring that every listing and every customer interaction meets our standards of quality and professionalism.
The subject line should be "Listings & Marketplace Coordinator Application - Your Name"
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