Customer Service Representative

Confidential employer | Bronx, New York, NY Full-time On-site $ 18 - 25 per hour
The Customer Service Representative supports day-to-day client interactions for a Bronx-based operation in a full-time role. This position focuses on responding to inquiries, resolving routine issues, processing requests, and maintaining accurate records in internal systems. Typical duties may include answering phone calls, assisting walk-in customers, documenting account or order details, and coordinating with other departments to help complete service requests. Strong verbal and written communication skills are important, along with basic computer proficiency, attention to detail, and a professional, calm approach when handling concerns. Prior customer service experience is preferred, and familiarity with common office applications or point-of-sale systems can be helpful. The work generally requires sitting or standing for extended periods and occasionally lifting light materials such as files or supplies. The schedule is full time and may include weekdays, evenings, weekends, or holidays based on business needs.
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