Hotel Front Desk Agent

Confidential employer | Staten Island, New York, NY Full-time On-site $ 18 - 25 per hour
This Hotel Front Desk Agent role supports daily guest services at a hotel property in Staten Island. The position focuses on creating a smooth arrival and departure experience while helping guests with reservations, room assignments, billing questions, and general property information. Typical duties include checking guests in and out, handling phone calls, updating reservation details, coordinating with housekeeping and other departments, processing payments, and resolving routine service concerns in a professional manner. Candidates should have prior customer service or front desk experience, strong communication skills, basic computer proficiency, and the ability to stay organized in a busy environment. Familiarity with common hospitality software is helpful. The work may involve standing for extended periods, occasional walking, and lifting light items such as office supplies or guest materials. This is a full-time position with a schedule that may include weekdays, weekends, evenings, or holidays based on operational needs.
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